Rory was an awesome driver tour guide. Made the experience great. A morning coffee was missed dearly but the actual experience was fantastic

Amazing very full day activity. For pick up, to. Check in, to the ride itself this team did a great job with a diverse group of people. Eddy the morning driver Educated us on what we were seeing and kept us entertained. Hard to do on a 2:15 am pick up. Educational, thrilling, a really great day that I will let the pictures speak for. Excellent bikes and safety gear too. Thanks Eddy, Shilo, and all the support team for the great day

The experience is singular and special. The difference between one operator and another comes in the quality of the bikes, the guides, and how warm they keep you. The bikes were top notch. The guides were a little disorganized but kept it together well enough. Billy was an exceptional guide sharing incredible amounts of information about the mountain and Hawaii. The other guide we spent time with wasn’t nearly as much fun or caring. We were very cold at the top of the mountain and would have preferred to receive warmer protective gear, particularly gloves.

The driver was amazing I loved Eddie! The downfall of the tour is certainly the towns you drive through. Yes they’re adorable but the drivers (mostly locals) will swear at you, tailgate you (which on a bike reallllllly sucks) hence the 4/5 I frankly was actually worried for my life.

I booked a morning tour because I didn’t want to have to get up at 2:30AM on vacation but they canceled the morning ride because they didn’t have enough bookings. I didn’t have time to look for alternatives and had to accept the sunrise tour. They gave me wrong instructions on where to wait for the bus so when the driver arrived they called my wife and woke her up at 3AM looking for me. We got to the summit 45 minutes early waiting for the sunrise. They were not forthcoming in the office with the fact that it was 35degrees with a 30mph wind at the top. Many people didn’t wait for the sunrise because they were too cold and had to go to the bus. The bike ride itself was great. Once we got going the guide really knew what he was doing and kept the group under control and safe from traffic. The ride was very enjoyable. We got back to the office and my son and I waited 45 minutes for them to arrange a ride back to the resort and finally our driver came out and said he was never told he ne