Alyeska Tram - A Self-Guided Tour
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Location: Anchorage, United States
Duration: 4 to 8 hours
Product code: 36672P9
This "self-guided tour" was a complete joke. First, the ad makes it sound like they're at least taking you to the tram. OH NO. The shuttle literally dropped us at a GAS STATION and said "call the Girdwood bus to get into town." !! And of COURSE they don't even bother to coordinate times with the bus which only operates on set times, so we had to spend HALF AN HOUR at the gas station - literally a GAS STATION - hanging around in the parking lot waiting for the shuttle WITH OUR KIDS. And on the way back? THE SAME THING. Half an hour at the gas station waiting for the tour van. And the "self-guided tour" by the way? Means GO BUY YOUR OWN TICKETS. This is one of the most egregious examples of false advertising and cheating tourists I have seen in my entire life. For almost $400 for the four of us!! SHAME ON YOU, VIATOR.
Alyeska itself is beautiful and fun, especially if you don’t have a lot of time but want a quick getaway from Anchorage. This really isn’t a tour, though, more like a group Uber ride. You’ll stop a couple places along the way, but mainly you’re just taking a van to Girdwood. When we got out the driver just told us when he’d be back to pick us up, but didn’t really offer any guidance on where the shuttle to Alyeska was, what it looked like, how often it ran, etc. We figured it out, but you’d think they could at least include a schedule or picture of the shuttle. Something. Considering the cost of the tram ticket isn’t even included you’d think the tour group would try to find some way to make it seem like they’re offering more than just a van to Girdwood.
It is true that the tour is basically a ride to Alyeska. However, the guide on the tour was excellent with information about the area on the way there and back. The guide was great, made the trip run ahead of schedule and communicated well. The guide made the trip with his tips and suggestions for the area.
More of a shuttle to and from Hotel Alyeska. Expected more during ride. Didn’t realize tram tickets not included. Too long of a stay at hotel.
Miss leading ad. This had nothing to do with the Tram except a buss ride to the tram from Anchorage $200.00 buss ride for two people for a 30 minute ride????