El Escorial & Valley of the Fallen from Madrid
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Location: Madrid, Spain
Duration: 5 hours
Product code: 10123P15
We got 4 hours of a 5 hour tour. We were rushed through El Escorial so the guide could go home an hour early, I guess.
Both destinations are lovely. the guide was very nice, helpful and informative. a half day tour with enough time to enjoy both places It is recommended
It was a nice excursion, We really enjoyed it. The thing that we dislike is that the tour leader didn't gave us enough time to buy souvenir
Buyer Be Where of VPT!
The company VPT offering the tour service of El Escorial and Valley of the Fallen was terrible!!! We had called in advance twice - once from the US and once from Madrid to confirm our reservation and details of the pick up at our hotel. We were told to be in the lobby of our hotel before 8:15 AM for pick up by VPT. VPT was a no show, at 8:25 AM I called the local number. VPT said they were sorry but they would not be able to pick us up as scheduled and that we would have to take a cab and arrive at their local office by 9:00 AM or forfeit the trip and of course no refund and not to mention screwing up our plans!!!!! We notified the desk and they immediately called for a taxi. We arrived barely in time, the VPT representatives did not seem to really care that we were not picked up as originally arranged. I asked to speak with a supervisor and they said no supervisor was available. The VPT guide was not great either, she mostly spoke in Spanish and
Buyer Be Where of VPT!
The company VPT offering the tour service of El Escorial and Valley of the Fallen was terrible!!! We had called in advance twice - once from the US and once from Madrid to confirm our reservation and details of the pick up at our hotel. We were told to be in the lobby of our hotel before 8:15 AM for pick up by VPT. VPT was a no show, at 8:25 AM I called the local number. VPT said they were sorry but they would not be able to pick us up as scheduled and that we would have to take a cab and arrive at their local office by 9:00 AM or forfeit the trip and of course no refund and not to mention screwing up our plans!!!!! We notified the desk and they immediately called for a taxi. We arrived barely in time, the VPT representatives did not seem to really care that we were not picked up as originally arranged. I asked to speak with a supervisor and they said no supervisor was available. The VPT guide was not great either, she mostly spoke in Spanish and