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10 reviews
Location: Madrid, Spain
Duration: 5 hours
Product code: 16901P9
Overview
ItineraryThis is a typical itinerary for this productPass By: Paseo de la Castellana, 28046 Madrid Spain-Pass By: Cibeles Fountain, Plaza de Cibeles, Madrid Spain-Pass By: Street Gran Via, 28013 Madrid Spain-Pass By: Plaza de Espana, Western End of the Gran Via, 28008 Madrid Spain-Pass By: Plaza de Castilla, Madrid Spain-Stop At: Royal Palace of Madrid, Calle de Bailen s/n, 28071 Madrid SpainGuide inside the Palace is included. Duration of this part of the tour: 60min approx.Duration: 1 hour
Supplier Name
VPT Tours
Additional Information
Confirmation will be received at time of booking,Infants must sit on laps,Not wheelchair accessible,Children must be accompanied by an adult,May be operated by a multilingual guide,Near public transportation,Not recommended for travelers with back problems,Not recommended for pregnant travelers,No heart problems or other serious medical conditions,Most travelers can participate,This tour/activity will have a maximum of 30 travelers,Face masks required for travelers in public areas,Face masks required for guides in public areas,Hand sanitizer available to travelers and staff,Social distancing enforced throughout experience,Regularly sanitized high-traffic areas,Gear/equipment sanitized between use,Transportation vehicles regularly sanitized,Guides required to regularly wash hands,Regular temperature checks for staff,Contactless payments for gratuities and add-ons,Face mask available for travelers for purchase
Inclusions:
Local guide,Bilingual Tour,Air-conditioned vehicle,Guide inside the Palace,Entry/Admission - Royal Palace of Madrid
Exclusions:
Food and drinks,Gratuities,Hotel pickup / and drop-off service
Traveler Reviews
This tour had been confirmed, but when we arrived at the meeting place, we first were told that the palace visit was not available. (We later passed by the palace and saw lines of people going in). When I asked if we could get a refund for the missed portion, he then came back to tell us that our booking had been cancelled and refunded. This was NOT true. They refused to let us join the tour and asked us to contact Viator. We were disappointed and annoyed.
We are now waiting for our full refund.
Reviewed by: Grace F, 12/19/2019 12:00:00 AM
This tour had been confirmed, but when we arrived at the meeting place, we first were told that the palace visit was not available. (We later passed by the palace and saw lines of people going in). When I asked if we could get a refund for the missed portion, he then came back to tell us that our booking had been cancelled and refunded. This was NOT true. They refused to let us join the tour and asked us to contact Viator. We were disappointed and annoyed.
We are now waiting for our full refund.
Reviewed by: gracemfung, 10/03/2019 12:00:00 AM
Our tour was excellent. The best was the Royal Palace tour. Our tour guide, Maria, was phenomenal! I recommend this tour.
Reviewed by: Seaside648727, 08/19/2019 12:00:00 AM
The tour guide spoke mostly in Spanish.
Reviewed by: eliane S, 04/15/2018 12:00:00 AM
A must for anyone visiting Madrid. It was amazing and extremely interested. It was by far one of the best places we visited while in Madrid.
Reviewed by: Kgillon, 03/26/2018 12:00:00 AM