The Punta Cana operators are very disorganized. This is not a party boat and far from being a VIP snorkeling. We requested a Spanish speaking and it was English so we didn’t understand anything they were talking about. They didn’t have enough drinks as they over back the boat. I don’t recommend this tour!

The driver was late picking us up crime hotel. Then his driving was reckless. When we arrived to the beach a guy who didn’t speak any English used pointing gestures to guide us to a speed boat and take us to the “ party boat” once there we went to the snorkeling area but they didn’t give us instructions as I had to help another customer with her gear and tell show her how to use the snorkel equipment. The photographer tried to carve an arm and a leg for 20 pictures. Also we got a drive by view of the dolphins as we ride past…. No dolphin show. We didn’t even stay out on the boat the full time allotted. I was not satisfied with this excursion at all.

I want to give a big shout out to Claudia and the rest of the great team?? that took us snorkeling , swimming , dancing and making memories ! What a great experience … The food was also Delicious … would totally recommend going in This excursion ?? Claudia also hooked me up on my first Deep Sea fishing excursion ?? WOW what a great time !!! The captain and the rest the group was great will be doing more excursion like that !! Claudia again Thank you for making my first time to Punta Cana memorable I will be back ! ????????

Paradise excursions did not pick us up at our 9:00 am scheduled time. We got there at 8:00 am to be sure not to miss the ride. They never showed up after waiting almost 2 hours. We headed back to our hotel room and called Viator. They offered a refund. We found out that the trip was canceled but we were not informed. Paradise called us and mistakenly said we were on The 1:30 excursion. That was not true and we had the paperwork to prove it. They did offer the 1:30 excursion and we accepted it under the condition that it be half price due to wasting our morning. We were picked up at 1:30 and taken to a shop to buy souvenirs. I understand the reason but shouldn’t that be on the itinerary? We made it to the beach and were dropped off. We looked for Paradise excursions but there was no shop or booth to be found. We asked other operators and they had never heard of it. Finally, we found someone that directed us to another booth. After waiting in line in a chaotic environment, we fina

We had a large group of friends and we had so much fun great food and drinks best snorkeling definitely will go again... Claudia and her crew are the best