Know Before You Go

Reservations are required for spa treatments. Reservations can be made by contacting the aparthotel prior to arrival, using the contact information on the booking confirmation.
Up to 2 children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.
Personal protective equipment, including masks, will be available to guests.
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.
Enhanced food service safety measures are in place.
Individually-wrapped food options are available through room service.
Each guestroom is kept vacant for a minimum of 24 hours between bookings.
This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico) and Clean Promise (IHG).
This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global) and Bureau Veritas (3rd party expert - Global).
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Fees

Fee for buffet breakfast: approximately MXN 450 for adults and MXN 225 for children
Pet deposit: MXN 561.35 per stay
Pet fee: MXN 561.35 per pet, per stay
Service animals are exempt from fees
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Mandatory Fees and Taxes

You'll be asked to pay the following charges at the property:

A tax is imposed by the city: MXN 79.88 per accommodation, per night
Resort fee: MXN 250 per accommodation, per night

The resort fee includes:

Beach access
Beach loungers
Beach towels
Business center/computer access
Concierge service
Fitness center access
Health club access
Housekeeping
In-room bottled water
In-room coffee
In-room safe
Pool access
Valet parking

We have included all charges provided to us by the property.