HOTELS

COLLECTIONS

TOURS

SALE

Vacation Rentals

The Know Zone


Hotel Health Status - COVID Property Status and Safety Protocols. Go to Hotel Status

Hotel / mexico / puerto-vallarta

Velas Vallarta Suites Resort All Inclusive

Paseo de la Marina Norte 585, Marina Vallarta, Puerto Vallarta, JAL, Mexico

CLASSIC PREFERRED

Velas Vallarta Suites Resort All Inclusive

HEALTH & SAFETY INFO

Our guests’ and staff members’ health and well-being are the most important. This is why, based on the protocols dictated by the World Health Organization and the government of Mexico, we created the following hygiene program, which includes the daily essential security procedures in all Velas Resorts’ properties.
FOR STAFF MEMBERS
Training and regular practice of safety and hygiene protocols.
Physical distancing of at least 6 ft. (2 meters).
The body temperature of all staff members will be taken upon arrival and
they will pass —before and after their shift— through a sanitization cabin
with a steam system.
Touchless hand sanitizer dispensers located at key points.
Sanitizing mats in high-touch areas.
Hand washing at least every hour, for a minimum period of 20 seconds.
Personal protection equipment.
FOR GUESTS
We will take the body temperature of each guest.
We will ask our guests to use the sanitizing mat, wash their hands, and use
hand sanitizer.
Guests’ luggage will be sanitized as well.
We will share with them all the security and hygiene protocols.
All high-touch points will be sanitized after their check-in and check-out.
Each guest will be provided with a personal protection kit upon departure
(gloves, hand sanitizer, wet wipes, and a face mask).
We only use cleaning products and chemicals authorized by EPA (the
United States Environmental Protection Agency).
Transportation: Our vehicles will be sanitized with steam after each use.
Public Areas: We will increase the cleaning frequency in common areas,
with special attention to surfaces such as entrance doors, credenzas,
handrails, tables, desks, benches, armchairs, waiting rooms, garbage bins,
and elevators. Our pools will be thoroughly cleaned and sanitized every day,
as well as the sun loungers mattresses and linings.
Housekeeping: The entire work equipment will be sanitized at the
beginning and end of shifts, including maid trolleys, suite service tables,
trays, etc. There will be a detailed sanitization of contact points in suites,
such as desks, TV furniture, tables, chairs, remote controls, thermostat, bath
furniture (shower, jacuzzi and WC), gates, mirrors, frames, doors, handles,
light switches, drawers, telephones, and floors. All the products of the
minibar will be replaced with sanitized products at the end of each guest's
stay, as well as the air conditioning will be sanitized with UV light.
Experiences: We will promote that our guests follow the hygiene
procedures to enter the restaurants, Spas, gyms, boutiques, Kids ’and Teens’
Clubs. In every area, all objects will be sanitized and maximum capacities will
be determined to keep physical distancing.
Food and Beverages: The strict hygiene procedures for the staff will be
reinforced and registered. Our staff members will wear a face mask at all
times. The crockery will be washed and sanitized, as well as other high-touch
points (tables, chairs, napkins, trays, service bars, check holders, and pens).
We will reduce printed menus and instead, we will provide a QR code so that
guests can read it from their personal device. Suite service will be delivered
at the door, and all meals will be protected with plastic film or a food cover.
Our staff members will be prepared to report any suspected case of COVID-19.
We will also guide our guests on how to inform our staff in case of symptoms.
A doctor will be available for any medical evaluation that is required.
If the suspected case of "COVID-19" or symptoms are confirmed, the patient
will be transported to the hospital; the suite will be sanitized and we will
follow-up the patient’s situation. This suite will be locked for the right
sanitization and release process.

OVERVIEW

Hotel Overview

Property Location With a stay at Velas Vallarta Suites Resort All Inclusive in Puerto Vallarta (Marina Vallarta), you'll be within a 15-minute drive of Bay of Banderas and Cruise Ship Terminal. This 4.5-star property is 5.4 mi (8.6 km) from Malecon and 6.3 mi (10.2 km) from Playa de los Muertos.
Rooms Treat yourself to a stay in one of the 209 individually decorated guestrooms, featuring heated floors and plasma televisions. Your pillowtop bed comes with down comforters and Egyptian cotton sheets. Kitchens are outfitted with refrigerators, stovetops, and microwaves. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment.
Amenities Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After dipping into one of the 2 outdoor swimming pools, you can spend some time at the private beach. Additional amenities at this property include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).
Dining This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy international cuisine at Andrea, one of the property's 2 restaurants, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. A complimentary full breakfast is served daily.

Business, Other Amenities Featured amenities include complimentary wired Internet access, a business center, and express check-out. Event facilities at this property consist of a conference center and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.

Location

Paseo de la Marina Norte 585, Marina Vallarta, Puerto Vallarta, JAL, Mexico

Airport:

PVR - Gustavo Diaz Ordaz International Airport

ROOMS

Amenities

  • Free newspaper
  • Egyptian-cotton sheets
  • Refrigerator
  • Coffee/tea maker
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Individually furnished
  • Phone
  • Turndown service
  • Individually decorated
  • Free bottled water
  • Microwave
  • Towels provided
  • Cookware, dishware, and utensils
  • Pillowtop mattress
  • Linens provided
  • Pillow menu
  • Bathrobes
  • Room and bed type depend on availability check-in
  • Free toiletries
  • Hair dryer
  • Plasma TV
  • Iron/ironing board
  • In-room safe
  • Non-Smoking
  • Premium TV channels
  • No rollaway/extra beds
  • No cribs (infant beds)
  • Bed sheets not available
  • Heated floor
  • Heated floors
  • Connecting/adjoining rooms available
  • Soap
  • Shampoo
  • Ceiling fan
  • Toilet paper
  • Stovetop
  • Guidebooks or recommendations
  • Electrical adapters/chargers
  • Cable TV service
  • Room service (24 hours)
  • Free WiFi
  • Access via exterior corridors
  • Blackout drapes/curtains
  • In-room childcare (surcharge)
  • Desk
  • Laptop-friendly workspace
  • In-room climate control (air conditioning)
  • Kitchen
  • In-room massage available
  • Premium bedding
  • Wheelchair accessible
  • Minibar (stocked, free items)
  • Down comforter
  • Smoking and Non-Smoking

DETAILS

Property Amenities

  • Wheelchair-accessible on-site restaurant
  • Lazy river
  • Wheelchair-accessible lounge
  • Number of outdoor pools - 2
  • Elevator
  • Children's club
  • 24-hour front desk
  • Poolside bar
  • Business center
  • Porter/bellhop
  • Express check-out
  • Free self parking
  • Dry cleaning/laundry service
  • Free valet parking
  • Computer station
  • On private beach
  • Luggage storage
  • Hair salon
  • ATM/banking
  • Concierge services
  • Gift shops or newsstand
  • Conference center
  • Shopping on site
  • Wheelchair accessible (may have limitations)
  • Pool umbrellas
  • Outdoor tennis courts - 3
  • One meeting room
  • Airport transportation (surcharge)
  • Tennis on site
  • Couples/private dining
  • Rooftop terrace
  • Number of bars/lounges - 2
  • Full-service spa
  • Swim-up bar
  • Beach umbrellas
  • Conference space
  • Free breakfast
  • Spa treatment room(s)
  • Free beach cabanas
  • Grocery/convenience store
  • Tours/ticket assistance
  • Beach sun loungers
  • Steam room
  • Free WiFi
  • Pool sun loungers
  • Sauna
  • Health club
  • Free wired Internet
  • Babysitting or childcare (surcharge)
  • Smoke-free property
  • Children's club (free)
  • Supervised childcare/activities (surcharge)
  • Children's pool
  • Safe-deposit box at front desk
  • Spa services on site
  • Number of restaurants - 2
  • Conference space size (feet) - 6997
  • Ballroom
  • Reception hall
  • Laundry facilities
  • Beach towels
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Arcade/game room
  • Wedding services
  • In-room accessibility
  • Garden
  • Multilingual staff
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Free newspapers in lobby
  • Wheelchair-accessible meeting spaces/business center
  • Year Built - 1991
  • Total number of rooms - 209
  • Number of floors - 8
  • Number of buildings/towers - 3

Recreation

Distances are displayed to the nearest 0.1 mile and kilometer.

International Convention Center - 0.1 km / 0.1 mi
Marina Golf Club - 0.8 km / 0.5 mi
El Faro Lighthouse - 1 km / 0.6 mi
Bay of Banderas - 1.8 km / 1.1 mi
Vallarta Casino - 2 km / 1.2 mi
Cruise Ship Terminal - 3.8 km / 2.3 mi
La Isla - 4.8 km / 3 mi
Plaza Caracol - 5.8 km / 3.6 mi
Playa Las Glorias - 6.2 km / 3.9 mi
Camarones Beach - 7.9 km / 4.9 mi
Teatro Vallarta - 8.1 km / 5 mi
Malecon - 8.6 km / 5.4 mi
Caballito - 9 km / 5.6 mi
Los Arcos Amphitheater - 9.2 km / 5.7 mi
Naval Historic Museum - 9.2 km / 5.7 mi

The preferred airport for Velas Vallarta Suites Resort All Inclusive is Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 3 km / 1.8 mi