Advisory

Villa del Palmar Cancun

Overview

Managed (CV)
  • This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.
  • A resort fee is included in the total price displayed.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

 

Airport: CUN – Cancun International Airport

 

Policies:

Know Before You Go

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

Fees

  • Fee for buffet breakfast: approximately USD 40 for adults and USD 20 for children
  • Airport shuttle fee: USD 50 per vehicle (maximum occupancy 4)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Managed (CV)
Villa del Palmar Cancun

PREFERRED

Managed (CV)
4 / 5 Very Good

Amenities

Dynamic (TBO)
  • use of cleaning chemicals that are effective against coronavirus
  • cashless payment available
  • paid wifi
  • Lifeguard on site
  • Well-lit path to entrance
  • Wheelchairs available on site
  • children's playground
  • kids' club
  • babysitting/child services
  • contactless check-in/check-out
  • food can be delivered to guest accommodation
  • physical distancing in dining areas
  • hand sanitizer in guest accommodation and key areas
  • staff follow all safety protocols as directed by local authorities
  • guest accommodation sealed after cleaning
  • all plates, cutlery, glasses and other tableware have been sanitized
  • linens, towels and laundry washed in accordance with local authority guidelines
  • first aid kit available
  • invoice provided
  • Hiking/biking trails nearby
  • parking on site
  • water sport facilities on site
  • Access to nearby outdoor pool
  • coffee house on site
  • Number of beach bars - 1
  • Sailing nearby
  • Beach volleyball on site
  • Yoga classes/instruction on site
  • Kayaking on site
  • Scuba diving on site
  • Beach yoga on site
  • Parasailing nearby
  • Fitness classes on site
  • fitness classes
  • guest accommodation is disinfected between stays
  • process in place to check health of guests
  • shared stationery such as printed menus, magazines, pens, and paper removed
  • physical distancing rules followed
  • guests have the option to cancel any cleaning services for their accommodation during their stay
  • kids' pool
  • delivered food is securely covered
  • face masks for guests available
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible on-site restaurant
  • Laundry
  • Beach
  • Free parking
  • Elevator
  • wifi available in all areas
  • kids' outdoor play equipment
  • airport shuttle (additional charge)
  • concierge service
  • wifi
  • outdoor pool (all year)
  • breakfast in the room
  • Lift
  • internet services
  • Parking
  • Private beach area
  • Fitness centre
  • Bar
  • Playground on site
  • Snack Bar
  • Sun terrace
  • express check-in/check-out
  • Beachfront
  • Safety Deposit Box
  • ATM/cash machine on site
  • Valet parking
  • Fitness
  • Daily housekeeping
  • Kid-friendly buffet
  • Kid meals
  • Ecotours nearby
  • Air conditioning
  • Entertainment staff
  • Private check-in/check-out
  • Free WiFi
  • Tours/ticket assistance
  • Wedding services
  • Designated smoking areas
  • Grocery/convenience store
  • Pool umbrellas
  • Spa treatment room(s)
  • Sauna
  • Smoke-free property
  • Dry cleaning/laundry service
  • Limo or Town Car service available
  • Swimming pool
  • Full-service spa
  • Free self parking
  • Free valet parking
  • Area shuttle (surcharge)
  • Water park
  • Snack bar/deli
  • Terrace
  • Children's club (free)
  • Pool sun loungers
  • Beach towels
  • Luggage storage
  • Beach umbrellas
  • Free beach cabanas
  • Beach sun loungers
  • Safe-deposit box at front desk
  • Multilingual staff
  • Children's pool
  • Arcade/game room
  • Garden
  • Porter/bellhop
  • 24-hour front desk
  • Airport transportation (surcharge)
  • Shopping on site
  • Coffee/tea in common areas
  • Laundry facilities
  • Gift shops or newsstand
  • Concierge services
  • ATM/banking
  • Restaurant
  • Outdoor pool
  • Fitness facilities
  • Tour desk
  • Car hire
  • Snorkelling
  • Fax/photocopying
  • Diving
  • Spa and wellness centre
  • Currency exchange
  • Massage
  • Hot tub/jacuzzi
  • Family rooms
  • Ironing service
  • Airport shuttle
  • Fishing
  • Facilities for disabled guests
  • Smoke alarms
  • Security alarm
  • Aerobics
  • 24-hour security
  • Key card access
  • CCTV in common areas
  • Fire extinguishers
  • Pets allowed
  • Golf course (within 3 km)
  • Non-smoking rooms
  • Street parking
  • Heated pool
  • Number of outdoor pools - 5
  • Number of bars/lounges - 5
  • Evening entertainment
  • Outdoor fireplace
  • Supervised childcare/activities (surcharge)
  • Karaoke
  • Number of coffee shops/cafes - 1
  • Room service
  • Fruits
  • Wine/champagne
  • Sun umbrellas
  • Outdoor furniture
  • Shuttle service
  • Yoga classes
  • Spa/wellness packages
  • Spa lounge/relaxation area
  • Spa Facilities
  • No accessible shuttle
  • Elevator door width (inches) - 47
  • Elevator door width (centimeters) - 120
  • Accessible airport shuttle
  • Number of hot tubs - 4

Recreation

Dynamic (TBO)
  • Cancun Intl. Airport (CUN)
  • West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park
  • Las Palapas Park
  • Mercado 23
  • Séptimo Día Adventist Church
  • North Beach
  • Mujeres Beach
  • Garrafon Natural Reef Park
  • Isla Mujeres Ferry Terminal
  • Museo Iconografico de la Carrera Panamericana
  • Ultramar Ferry Puerto Juárez
  • Gran Puerto Pier
  • El Niño Beach
  • Parador Fotográfico
  • Cancun Mall
  • Playa Mujeres Golf Club
  • Punta Sam Ferry Terminal
  • Punta Sam Beach
  • El Meco Archaeological Site
  • Arrecife El Meco Underwater Museum
  • Xbalamqué Theater