Hotel Overview: Discover Mexico’s Caribbean at Grand Velas Riviera Maya, a Luxury All-Inclusive resort with three distinct ambiances: Zen Grand, Ambassador, and the oceanfront Grand Class. Savor eight gourmet restaurants, including Michelin-starred Cocina de Autor, and the Forbes 5-Star SE Spa, now featuring the Jungle Kids’ Spa. Families will love the newly renovated Kids’ Club with its screen-free concept and the expanded Teens’ Club with a golf simulator and disco. From wellness rituals to creative workshops, this AAA 5 Diamond sanctuary offers an unforgettable escape for all ages, blending nature’s beauty with world-class sophistication.

Accommodations: Choose from 539 spacious luxury suites across three distinct ambiances: Grand Class, an adults-only oceanfront retreat; Ambassador, offering ocean-view accommodations ideal for families; and Zen Grand, a serene jungle sanctuary surrounded by lush tropical landscapes and freshwater streams. Each suite features a private terrace or balcony, an indoor Jacuzzi, plush pillowtop bedding with premium linens, a Smart TV, complimentary Wi-Fi, and an elegant bathroom with a separate shower, jetted tub, and rainfall showerhead.

Amenities: 24-hour suite service and Concierge service • Baby Concierge, Pool & Beach  •  Concierge and Spa Concierge services •  Seasonal activities program for all ages  • Unlimited premium beverages in all bars

Dining Options: Dining is a destination in itself. With eight gourmet restaurants, the resort offers flavors from across the globe, ranging from traditional French cuisine at Piaf, Italian-Mediterranean specialties at Lucca, Mexican haute cuisine at Frida, Asian fusion at Sen Lin, and the Michelin-starred Cocina de Autor. Casual beachside dining, signature mixology, and 24-hour suite service complete the culinary experience. As the sun sets, vibrant evenings unfold at the Sky Bar with ocean views or Koi Bar tucked within the jungle—each serving artisanal cocktails, top-shelf spirits, and fine wines.

Nearby Location & Transportation:  Set between the turquoise waters of the Caribbean Sea and the lush Yucatán jungle, Grand Velas Riviera Maya is an award-winning luxury all-inclusive resort just 5 minutes from downtown Playa del Carmen and approximately 35 minutes from Cancun International Airport, offering the perfect blend of natural beauty, tranquility, and accessibility.

Nearby Attractions:

• Playa del Carmen – 4 miles (10 minutes)
• 5th Avenue – 4 miles (10 minutes)
• Xcaret – 11.7 miles (30 minutes)
• Puerto Morelos – 13 miles (30 minutes)
• Isla Mujeres – 20 minutes by ferry from Cancun
• Xel-Ha – 35 miles (45 minutes)

Wellness And Activities:  Experience exceptional luxury with three stunning infinity pools overlooking the Caribbean Sea, a pristine beachfront setting, and the Forbes 5-Star SE Spa, now featuring the Jungle Kids’ Spa. Stay active at the Life Fitness Center with daily fitness and wellness classes, or enjoy the newly renovated Kids’ Club with its screen-free concept and the expanded Teens’ Club featuring a golf simulator and disco. Personalized service is at the heart of every stay, with a dedicated 24-hour Personal Concierge and the thoughtful Baby Concierge program designed to make traveling with little ones effortless.

Policies & Check-In Instructions: Check-in time starts at 3 PM using a government-issued ID is required upon check-in Pets are not allowed inside the property.

Check-in time: You may check into the Grand Velas Riviera Maya at 3:00 p.m.. If you arrive earlier and your suite is available, we will do the best we can to accommodate an early check-in. Check-out is at 12:00 p.m. but you may continue to use the pool and beach on your last day to enjoy a little more time in paradise. Food, drinks and services utilized after 12:00 p.m. have an additional charge.

Summary: Grand Velas Riviera Maya is a Luxury All-Inclusive resort for all ages, where three ambiances showcase spacious suites and natural serenity. With Michelin-starred dining, a Forbes 5-Star SE Spa and Jungle Kids’ Spa, creative family programming, and immersive experiences across eight gourmet restaurants and five bars, this resort redefines sophistication on the Riviera Maya.

Disclaimer notification: Amenities are subject to availability and may be chargeable as per the hotel policy.